How do I set a deposit limit at a7i?

After logging in to your a7i account, go to Account Settings and select the "Responsible Gaming" option to set daily, weekly, or monthly deposit limits. Reducing a limit takes effect immediately, but increasing one requires a 72-hour waiting period.

Will I get my balance back if I activate self-exclusion?

Yes. You can withdraw any balance in your account before activating self-exclusion. Once self-exclusion is active, no new deposits or gameplay will be possible. Contact the support team for more details.

Can my child create an account at a7i?

No. a7i uses a strict age verification process to prevent anyone under 18 from registering. If you believe an underage person is using an account, please notify our support team immediately.

Is there any charge for using the responsible gaming tools?

No, it is completely free. Deposit limits, session timers, self-exclusion, gaming history — all responsible gaming features on a7i are available at no cost. Using them is your right.

Where can I find professional help for problem gaming?

The a7i support team can point you toward the right professional help. We provide guidance and referrals to mental health specialists and counselors. Asking for help takes real courage.

a7i | Responsible Gaming — Play Safe and Stay in Control

A7i Responsible Gaming Features

Our tools to keep your gaming experience safe and in control

Deposit Limit Setting

Set your own daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect immediately. To increase a limit, a 72-hour waiting period applies.

Session time control

Set a time limit for your sessions in advance. When the time is up, a7i will automatically send you a reminder and, if needed, end the session.

Self-exclusion feature

If you feel you need a break, suspend your account for a set period. Choose anything from 1 week to a permanent closure — whatever works best for you.

Transaction & gaming history

View your full betting history, wins, losses, and spending at any time. Understanding your gaming patterns is the first step toward responsible play.

Underage Protection

A7i uses strict KYC verification to prevent anyone under 18 from registering. We also recommend enabling parental controls on any shared family devices.

Help & counselling

Concerned about your gaming? The a7i support team is here for you anytime. We can also help you find professional support if needed.

Table of Contents

What Is Responsible Gaming
Warning signs
Self-assessment test
Limit-setting rules
Self-exclusion process
The Role of Family

1 What is responsible gaming?

Responsible Gaming It means treating gaming as a form of entertainment — not a financial solution or a way to relieve stress. a7iThis approach matters to every member at -. We believe gaming is only truly enjoyable when played within your own limits.

Online gaming is growing in popularity across Bangladesh. With the right mindset and responsible habits, it can be a healthy leisure activity. However, losing control can have a serious negative impact on your life. a7i-'s responsible gaming policy is here to help you stay in control.

Responsible gaming rests on three pillars: setting the right budget, respecting time limits, and making decisions with a clear head. a7i offers several effective tools to support you in all three areas.

Only players aged 18 or above may register at a7i. No account is activated without age verification.

2 Signs of problematic gaming

Gaming doesn't work the same way for everyone. For some people, gaming habits can gradually spiral out of control. If you notice any of the signs below in yourself, it's important to take them seriously. a7i Always here to guide you and help you take the right steps.

Red alert — immediate support needed Borrowing money to play beyond your budget, hiding your gaming from family, and chasing losses with bigger bets.

Yellow signal — stay cautious Playing longer than intended, feeling restless when unable to play, thinking about gaming excessively.

Green signal — healthy gaming Playing within a set budget, gaming for entertainment, accepting losses gracefully, and putting family and work above gaming.

If you notice any of the red or yellow warning signs in yourself, contact the a7i support team immediately or activate the self-exclusion feature.

3 Self-assessment — ask yourself

Ask yourself the questions below to check your own gaming habits. Answer honestly. If most of your answers are "Yes," then a7iIt's time to reach out to - for help.

1 Do you often spend more than the budget you set for yourself?

Never Occasionally Often

2 Do you feel the urge to keep playing after a loss to try to win your money back?

Never Occasionally Often

3 Do you feel irritable or restless when you cannot play?

Never Occasionally Often

4 Have you had arguments with family or friends over gaming?

Never Once or twice Repeatedly

5 Have you played instead of working, studying, or spending time with family?

Never Occasionally Often

These questions are for self-awareness only. No data is stored. If most of your answers are "Often," please reach out to our support team.

4 How to set limits the right way

a7iSetting limits is the most important part of responsible gaming at -. The right limits keep gaming where it belongs — as entertainment. Below is step-by-step guidance on how to set them.

Set a monthly entertainment budget

Decide in advance how much BDT you will spend on gaming each month. Make sure it comes from your discretionary entertainment budget — not from essential expenses, rent, or your family's needs.

Set a Daily Time Limit

Decide how long you will play each day before you start. Experts recommend no more than 1–2 hours of recreational gaming per day. a7i's session timer helps you stick to that limit.

Set a loss limit

Decide in advance how much you are willing to lose in a single day or session before you stop playing. Sticking to that limit is one of the core principles of responsible gaming.

Take Regular Breaks

Take a short break every 30–45 minutes. Stand up, drink some water, take a walk. This simple habit keeps sessions from running too long and helps you stay refreshed.

Never play with borrowed money

Borrowing money from friends, family, or any other source to fund gaming is one of the biggest warning signs of problem gambling. Only play with money you can genuinely afford to spare.

5 Self-exclusion & break process

Sometimes, taking a step back is the best decision you can make. a7iWith -'s self-exclusion feature, you can pause your account yourself — for a set period or permanently. Choosing to do so is not a sign of weakness; it's a sign of responsibility.

Short-term break (cooling-off): Temporarily suspend your account for anywhere between 24 hours and 30 days.
Long-term self-exclusion: Suspend your account for a set period ranging from 1 month to 5 years.
Permanent closure: You can also request a permanent account closure at any time.
Login block: If you attempt to open a new account during a self-exclusion period, the system will automatically block the request.
Reactivation after expiry: After the set period ends, your account is reactivated following a 24-hour cooling-off period.

Contact the a7i support team to activate self-exclusion. This service is completely confidential and free of charge.

6 The Role of Family and Loved Ones

Problem gaming does not only affect one person — it can impact the whole family. If a family member is worried about someone's gaming habits, they should speak up directly. Approaching the conversation with empathy rather than judgment makes it much easier to find a solution.

a7iIf a family member suspects someone may be struggling with problem gaming at -, they can reach out to our support team. We will assess the situation confidentially and help take the right steps forward.

Enable parental controls on shared family devices.
Do not keep login credentials or payment cards within reach of children.
Have open conversations with family members about your gaming spending.
If you see a loved one struggling with gaming, respond with empathy, not anger.
Seek professional mental health support if you need it — it is a perfectly normal and courageous decision.

a7i Responsible Gaming — Entertainment Within Limits

A7i Responsible Gaming Features

Frequently asked questions

Play Responsibly — Enjoy Entertainment Safely